1B: Choosing the right employee.
2A: Equal effort, equal change.

As seen in text 3 in the preparation material, only 30% of Australian organisations employ Aboriginal and Torres Strait Islanders, perhaps for that reason.

Though it is hard breaking a stereotype, people of minority group integrating in the society, can benefit the entirety of that minority group as they might be considered more often.

That is why racism, discrimination and harassment still happen; because diversity isn’t normalised.

For minority groups to become part of the English society, they must often adapt by learning the language or putting the differences aside.

However, it is important that also the English-speaking population put their differences aside because as well, and start accepting minorities.

After all we are all equal, so maybe we should make an equal effort to adapt and change?

Making the decision of whom to give an apprenticeship to can be hard.

Based on the conversations provided and how the two employees are represented in them, I will present my decision with reasoning, to why I would choose one employee over the other.

In terms of language, Fred was much more enthusiastic and politer than John.

In the very beginning of the text the employer tried to initiate a conversation about the previous weekend.

Fred answered the question and asked a question back, whilst John mumbled, leaving the employer to lead to conversation single handily.

This showed that John lacks communication skills. Further on, when discussing the lady’s complaint, John got very defensive and used words like “bullshit”, which is considered unprofessional.

When Fred was being faced with the same problem, which he was already aware of, he simply apologised and listened to the concerns that the employer had and showed understanding by being humble, dealing well with criticism.

Fred had a very self-aware attitude as he knew he could’ve done a better job and had therefore already solved the problem by consulting the lady.

John was not as self-aware, as he referred to the lady as “awful” and took no responsibility for the work being poorly done.

He didn’t want the employers advice as he said “I know what’s best”, making him hard to cooperate with.

For these reasons I would choose to give to apprenticeship to Fred, as he is responsible, self-aware, deals with criticism well and is over all easy to work with.


Conversations provided in the Exam paper, page 5.

Text 2:
Salamone, A (12.08.2017). Failure to communicate? Company offers lessons on overcoming language barriers in the workplace.

Retrieved 26.04.2018 from

Text 3:
Infographic (n.d.). Diversity in the workplace. Retrieved 27.03.2018 from

Text 4:
Taylor, D. (28.12.2017). Liverpool’s Rhian Brewster: ‘When I’m racially abused, I just want to be left alone’.

Retrieved 27.03 2018 from